Privacy Policy
Petite Social Club is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how we collect, use and protect your personal information when you use our website, make a booking, or contact us.
1. Who We Are
This website is owned and managed by VGRL Limited trading as Petite Social Club.
Registered address:
32 High Street, Chalfont St Peter, Buckinghamshire, SL9 9QA
For the purposes of data protection law, VGRL Limited is the data controller.
2. What Information We Collect
We may collect and process the following personal information:
Name
Email address
Phone number
Booking details (including session, class or party information)
Enquiry details submitted via contact forms
Payment-related information (processed securely by third-party providers)
Technical data such as IP address, browser type and website usage data
We do not knowingly collect personal data from children directly. All bookings and enquiries must be made by a parent, guardian or responsible adult.
3. How We Collect Your Data
We collect personal data when you:
Make a booking or enquiry through our website
Contact us by email, phone or form
Sign up to communications, where applicable
Use our website (through cookies and analytics tools)
4. How We Use Your Information
We use your personal data to:
Process bookings and manage sessions, classes and parties
Respond to enquiries and communicate with you
Provide customer support
Manage payments and refunds
Improve our website and services
Comply with legal and regulatory obligations
We only use your data where we have a lawful basis to do so.
5. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Performance of a contract (for example, managing bookings)
Legal obligation (such as record keeping)
Legitimate interests (such as improving our services)
Consent (for marketing communications, where applicable)
6. Sharing Your Data
We do not sell your personal data.
We may share your data with trusted third parties only where necessary, including:
Booking and payment providers
Website hosting providers
Analytics services such as Google Analytics
All third parties are required to process your data securely and in line with data protection legislation.
7. Cookies and Analytics
Our website uses cookies to improve functionality and user experience.
We use Google Analytics to collect anonymised information about how visitors use our website. This helps us understand website traffic and improve our services.
You can control or disable cookies through your browser settings.
8. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access or disclosure.
Your data is stored securely and is only accessible by authorised personnel.
9. How Long We Keep Your Data
We only retain your personal data for as long as necessary to fulfil the purposes it was collected for, including legal, accounting or reporting requirements.
10. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: [insert email address]
Address: 32 High Street, Chalfont St Peter, Buckinghamshire, SL9 9QA
12. Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Website: ico.org.uk
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices. Any updates will be published on this page.